SOCIAL 2 RATE
Customer Satisfaction on Social Channels
Social2Rate is the only way to get accurate customer satisfaction levels across social media. We calculate an S2R Score for hundreds of brands.
TWEET 2 RATE
Monitor Rates, Rants and Raves from Twitter
Tweet2Rate enables consumers to rate brands, products and services from 1-10 on Twitter. We track every single rating and add to our live wall board.
Social Media is a fantastic way to interact with friends, followers and now brands. Lots of major brands are...September 24, 2013
Social media has provided a whole new set of channels over which customer service can be delivered, but how...September 11, 2013
In recent years social media has taken off spectacularly, with over 600m Facebook accounts and over 200m Twitter accounts....August 27, 2013
With over 600m accounts, Facebook is still by far the most dominant social media platform chosen by consumers. However,...August 13, 2013
It’s pretty tough running a social media moderation team for a big brand these days. The prolific rise of...July 28, 2013